<p>{$client_name},</p>
<p>Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.</p>
<p>Subject: {$ticket_subject}<br />Priority: {$ticket_priority}<br />Status: {$ticket_status}</p>
<p>You can view the ticket at any time at {$ticket_link}</p>
<p>{$signature}</p>